Career Opportunities

VFO is the world's leading assistive technology provider for the visually impaired and owner of the brands Ai Squared, Enhanced Vision, Freedom Scientific, Optelec, The Paciello Group and Interactive Accessibility. All the VFO brands have a long history of developing and providing innovative solutions for blind and low vision individuals, helping them to reach their full potential.

HR Generalist

Location – Huntington Beach, CA

At VFO, you'll be part of a global team enhancing solutions that make a difference in people's lives.  If you are looking for a rewarding opportunity, surrounded by a dynamic team in our Huntington Beach location, we invite you to send your profile. We are seeking an experienced Generalist with emphasis on creative sourcing and talent acquisition supporting our global organization.

The HR Generalist will bring a balance of supporting employees needs within the Huntington Beach site but also act as a talent advisor to enterprise wide hiring managers, using data, marketing knowledge and other information to recommend recruiting strategies and guidance through the entire recruiting cycle. 

About You...

  • Passionate and motivated by defining who we are as an organization, what we do and how that translates into an engaging career
  • Brand ambassador for our industry and creating a positive brand awareness with internal team, candidates and community
  • Thrive on building and leveraging new capabilities with focus on efficiency and scalability
  • Highly functional in a dynamic, challenging environment
  • Collaborative and curious in nature with relationship building, interpersonal and communication skills

Responsibilities

  • Develop innovative and creative solutions to attract top talent
  • Demonstrated experience using digital media to support talent acquisition goals
  • Solutions oriented with excellent analytical and problem-solving mindset and a history of a very hands-on approach
  • Develop trusted relationships with business partners to support business goals

Required Skills and Qualifications

  • Creative thinker with strong oral and written communication skills
  • Multi-tasking in a dynamic, fast changing environment
  • Knowledge of Applicant Tracking System
  • Proficient in Microsoft Office
  • HRIS experience a plus
  • Expertise using social platforms to create brand awareness
  • Knowledge of employment practices specific to federal/state laws

Education and Experience

  • Bachelor's Degree or equivalent, relevant work experience
  • Minimum 3 years HR Generalist/Recruitment experience using digital media

Buyer/Planner

Location – St. Petersburg, FL

Position Summary

Coordinates the planning, procurement, and distribution of materials, parts, equipment, services, and supplies for the organization by performing the following duties.

Essential Functions

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

  • Coordinate all activities related to procurement of components, assemblies, equipment, and services beginning with planning requirements to support schedules
  • Establish and maintain supplier relationships both externally and internally to ensure company requirements are maintained
  • Solicit and evaluate proposals for requested components and products
  • Negotiate favorable terms and conditions with supply base
  • Negotiates the lowest possible cost for the components balanced against the optimum quality and schedule needs
  • Create and distribute verified accurate purchase orders for goods or services
  • Track status and report on delays or other issues with purchase orders issued to ensure time schedules are met
  • Assist the Engineering staff in procurement of prototype components and assemblies
  • Work with engineering to approve alternate sources for cost reduction
  • Coordinate ECO implementation with suppliers and Freedom Scientific personnel
  • Communicate with suppliers and customers both external and internal
  • Maintains accurate record retention, per company policy, and work within the company's established policies and procedures
  • Drive cost reduction through negotiation of current components
  • Works to consolidate components to ensure best-class pricing
  • Analyze supplier sourcing and selection with an emphasis on cost reduction
  • Identify areas of redesign that could result in cost savings
  • Monitor and analyze obsolete material
  • MRO purchasing as required
  • MRP Planning required
  • Planning for production
  • Experience with manufacturing planning
  • Other duties as assigned

Position Qualifications

  • Decision Making - Ability to make critical decisions while following company procedures
  • Analytical Skills - Ability to use thinking and reasoning to solve a problem
  • Communication, Oral - Ability to communicate effectively with others using the spoken word
  • Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative
  • Relationship Building - Ability to effectively build relationships with customers and co-workers
  • Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards
  • Accuracy - Ability to perform work accurately and thoroughly
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task
  • Reliability - The trait of being dependable and trustworthy
  • Honesty / Integrity - Ability to be truthful and be credible in the workplace
  • Detail Oriented - Ability to pay attention to the minute details of a project or task
  • Accountability - Ability to accept responsibility and account for their actions

Skills and Abilities

Education and Experience

Minimum Associate Degree (two-year college or technical school): or 3 years' equivalent work experience

Computer Skills

Great Plains, word processing, spreadsheets, Internet software, email, Microsoft Office suite

Other Requirements

  • Excellent written and verbal communication skills
  • Must possess analytic and organizational skills
  • Problem solving skills
  • Ability to work and complete tasks within a specified time frame
  • Ability to work in a fast-paced environment
  • Must be able to handle multiple projects simultaneously

Send resume to careers@vfogroup.com or fax to 727-803-8014.

Salesforce Administrator

Location – St. Petersburg, FL (preferred, but can be remote)

At VFO, you'll be part of a global team enhancing solutions that make a difference in people's lives. VFO has invested in the Salesforce.com platform as our primary associate interface to transform how we get work done and how we drive a phenomenal client experience in our industry. We are seeking an experienced and impassioned Salesforce administrator to join the team!

The Salesforce Administrator will bring a balance of analytical rigor and pragmatic, timely delivery of business value in an agile and iterative environment. The individual will also have an intellectual curiosity to innovate and disrupt the status quo while working towards growing the role to support consistent quality delivery of end-user enhancements. This role will report to the Director of IT.

About You...

  • Motivated by defining and living the Salesforce Administrator role as part of a continually evolving Salesforce implementation
  • Thrive on building and delivering new capabilities with focus on efficiency and scalability
  • Highly functional in a dynamic, challenging environment
  • Top notch communications skills with an Agile mindset
  • Outstanding organizational, interpersonal, relationship-building skills conducive to collaboration; yet firm enough to ensure teams are updating accurately and timely
  • Able to work well in a cross-functional, matrix management environment
  • A service-oriented believer in "Customer first"
  • Excellent analytical, problem solving, and documentation skills with a history of hands-on, detailed project completion
  • Technically savvy and capable of project managing future integrations of SFDC

Responsibilities

  • Develop and support the functionality of the Salesforce platform
  • Provide ongoing necessary training and support to end users
  • Focus on achieving efficiency through the definition, alignment, and execution of configuration changes
  • Grow the scope of changes approved to be made directly by the Salesforce Administrator role
  • Assist in better defining technical configuration changes and translate business intent
  • Develop trusted relationships with both business Product Owners and technology teammates to optimize delivery of changes
  • Hands on approach utilizing internal tools and building reports
  • Contribute to a collaborative, Agile environment that fosters autonomy, transparency, mastery, innovation and learning; promotes continuous improvement
  • Seek to continuously grow by proactively seeking and embracing constructive feedback while also providing the same level of feedback to team members
  • Successfully collaborate with multiple technical functions in the areas of infrastructure, technical operations, software engineering and customer support
  • Understanding of design thinking and human-centered design principles to product development

Basic Qualifications

  • Bachelor's Degree or equivalent relevant work experience
  • At least 1 year of Salesforce Administration experience, configuring and implementing Salesforce projects for Sales and Service platforms
  • Salesforce Administrator Certification

Preferred Qualifications

  • Salesforce Advanced Administrator Certification
  • At least 1 year of experience implementing Salesforce APIs or App Exchange solutions
  • Previous experience in Agile environment

Send resume to careers@vfogroup.com or fax to 727-803-8014.

Senior Accountant

Location – St. Petersburg, FL

Position Summary

The Senior Accountant will report directly to the Assistant Controller with exposure to the Corporate Controller and CFO. You will be part of a high-performing team who is expected to lead, take ownership of your areas of responsibility and ensure accurate and timely completion of the company’s reporting requirements. You will work closely with the Assistant Controller in directing the company’s accounting functions. These functions include establishing and maintaining the company’s accounting policies and procedures, preparing accurate and timely monthly/quarterly/annual financial statements, managing the external audit process and maintaining data integrity in the company’s financial systems. The ideal candidate is one who collaborates well across multiple functions, explores and embraces opportunities for doing things in new ways and initiates, and/or supports, improvements in work processes to increase efficiency.

Essential Functions

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

  • Directly supervise, manage and continually develop a team of 1-2 staff accountants
  • Efficiently and accurately close the books for the Freedom Scientific subsidiaries including review of the staff journal entries, general ledger, sub-ledgers, supporting schedules and balance sheet account reconciliations.
  • Coordinate the monthly close process using Blackline to ensure all month-end close deadlines are met
  • Perform month-end close tasks and account reconciliations for high risk/complex areas including the global intercompany reconciliation
  • Calculate and analyze reserves each quarter (allowance for doubtful accounts, inventory excess and obsolete, warranty)
  • Responsible for the accounting and reporting of the services business unit
  • Assist in the coordination of the external audit including but not limited to preparing supporting schedules and managing open items list
  • Critically review current accounting and reporting processes and identify ways to improve and automate
  • Support M&A transactions from due diligence through integration
  • Responsible for preparing and filing monthly sales tax returns
  • Develop and maintain thorough knowledge and understanding of the company’s accounting policies, financial systems, transaction processes, internal controls and chart of accounts
  • Critically review the company’s operations to ascertain accounting needs and to recommend, develop, or maintain solutions to business and financial problems
  • Coach and mentor team members and promote a team environment. Actively support career development for the team
  • Manage and perform ad hoc analysis or special projects as needed

Position Qualifications

  • Demonstrated expertise in US GAAP including ability to understand complex accounting processes and methodologies
  • Knowledge and experience with SOX and internal control compliance
  • Strong IT skills and exposure to ERP systems, preferably Microsoft Dynamics GP
  • Familiar with international subsidiaries, including foreign currency valuations, international consolidations, transfer pricing and intercompany eliminations
  • Demonstrated leadership and team building, including staff development skills
  • Ability to prioritize and manage multiple tasks; ability to perform well under pressure and meet time-sensitive deadlines
  • Strong interpersonal and communication skills
  • Strong customer service mindset with the ability to communicate effectively and balance different stakeholder needs
  • Excellent organizational ability and keen attention to detail
  • Ability to adapt to changes in the workplace
  • Ability to work independently and within a team to solve a problem or reach a goal

Skills and Abilities

Education and Experience

  • BS or BA Degree in Accounting or Finance (Accounting preferred). CPA preferred
  • 4-6 years accounting experience; 2-3 years Big Four accounting firm experience preferred

Computer Skills

  • Proficient in Microsoft Office with intermediate to advanced-level Excel skills
  • Microsoft Dynamics Great Plains, Blackline and Adaptive Insights experience a plus

Send resume to careers@vfogroup.com or fax to 727-803-8014.

Operations Supervisor

Location – Tampa, FL

Position Summary

Supervises the daily activities of warehouse operations. This position plans and assigns work, implements policies and procedures and recommends improvements in production methods, equipment, operating procedures and working conditions.

Essential Duties and Responsibilities

  • Hands on with all operations functions and directly supervises the assembly, packaging, and receiving of all inventories
  • Responsible for motivating employees and maintaining morale at all times to ensure high performance levels
  • Interview, select, and train operations staff. Use performance management techniques to monitor and demonstrate achievement of agreed performance levels and to guide employee improvement
  • Responsible for the time keeping of all production employees and communicates employee concerns to Director of Operations and HR
  • Monitors and writes processes and procedures to ensure quality, efficiency and accuracy are maintained in the operation
  • Notifies the Purchasing Dept when stock levels are low and plans production accordingly
  • Reports to management regarding availability of products and possible stock outs
  • Researches assembly, packaging and receiving errors in order to implement corrective procedures to improve the process for the future
  • Works with Director of Operations to properly plan product production in order to meet demand from our customers
  • Ensure all housekeeping, facilities, safety and equipment are in compliance
  • Support all internal and external customer requests for items need from the warehouse
  • Ensures all orders are pulled and packed accurately according to SOP
  • Gains awareness to the actual working style of the organization and understand the problem that crop up at every stage of the operation
  • Protects company assets making sure all equipment is used and maintained properly, building checked and secured nightly and monitoring employees so no merchandise leaves without proper receipts
  • Sets a good example for others and possesses the drive to pitch in when needed in all areas to get the job done
  • Maintains physical condition of warehouse inspecting equipment; issuing work orders for repair and requisitions for replacement
  • Managing fast-pace production lines and works closely with sales and customer service to plan when shipments will be ready. Assist in expediting orders when necessary
  • Working with the Quality Department to insure proper quality is being produced on the production floor
  • Helps resolve quality and manufacturing issues with both Quality Supervisor and Director of Operations in a timely manner
  • Insures that the work orders being process are accurate based on the BOM for each product
  • Other duties as assigned by company management

Position Qualifications

  • Accuracy - Ability to perform work accurately and thoroughly
  • Decision Making - Ability to make critical decisions while following company procedures
  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
  • Adaptability - Ability to adapt to change in the workplace
  • Consensus Building - Ability to bring about group solidarity to achieve a goal
  • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions
  • Communication, Oral - Ability to communicate effectively with others using the spoken word
  • Management Skills - Ability to organize and direct oneself and effectively supervise others
  • Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task
  • Responsible - Ability to be held accountable or answerable for one's conduct
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines
  • Safety Awareness - Ability to identify and correct conditions that affect employee safety
  • Reliability - The trait of being dependable and trustworthy
  • Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards
  • Accountability - Ability to accept responsibility and account for his/her actions
  • Initiative - Ability to make decisions or take actions to solve a problem or reach a goal
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations
  • Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities

Skills and Abilities

Education and Experience

  • Bachelor's Degree (four-year college or technical school), or Work Equivalent
  • Four or more years of experience in Warehouse/Distribution Management

Computer Skills

  • MS Office, ability to create, access and utilize data reports and etc.

Physical Demands

This position requires the employee work in an air-conditioned warehouse environment where the employee will be required to stand, walk, sit frequently. May be asked to lift up to 50 lbs.

Reasonable Accommodations Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

VFO is an EEO Employer.

Send resume to careers@vfogroup.com or fax to 727-803-8014.

Quality Control Supervisor

Location – Tampa, FL

Position Summary

The Quality Control Supervisor reports to the VP of Customer Success and Quality and will be a key member of the Quality team. This role will collaborate with Engineering, Production, Purchasing, Product Management, Suppliers, Customer Service and Technical Support to optimize our existing products.

Essential Duties and Responsibilities

  • Direct supervision for QA and QC inspectors and the IQC process and metrics:
    • Perform detailed failure analysis of all IQC rejects with SCARS to CMs, suppliers
    • Monthly reporting of IQC and OBF results
    • Ensure closed loop corrective actions with CMs and suppliers and continuous improving quality as measured by %IQC rejects and %OBF
  • Oversees the Service Centers repair technicians:
    • Ensure service techs are well trained and have appropriate certifications
    • Manage service work with customer and business focused priority
    • Document detailed failure analysis, repairs made and test results for all service/repairs
  • Responsible for maintenance and execution of the company CAR database including Supplier CAR's
  • Responsible for MRB review and approval process and for timely disposition of MRB materials
  • Responsible for regular reporting of QC and Service quality and reliability metrics
  • Responsible for the development and maintenance of inspection plans
  • Responsible for the development and maintenance of service and repair procedures
  • Active participant in Quarterly Business Reviews and Quality Reviews with Contract Manufactures and major suppliers
  • Key contributor to new product introduction (NPI)
  • Improve existing operations procedures, reporting and quality results, incorporating new methods and processes
  • Handle, identify, and define equipment/fixture purchase and installation
  • Investigate quality problems affecting production and dealing with them in a systematic, methodical manner
  • Instill 5 S in the warehouse and ensure monthly audits
  • Implement Continuous improvement and Quality control processes
  • Practice Lean Manufacturing, JIT, Six Sigma other quality improvement methods
  • Other responsibilities as defined by management

Skills and Abilities

  • Excellent written and oral communication skills
  • Ability to be a team player in a collaborative and non-political environment
  • Strong knowledge of Quality Management Systems and quality processes
  • Demonstrated ability to manage operations personnel in warehouse / manufacturing roles
  • Extremely organized with good follow thru
  • Familiar reading engineering drawings
  • Ability to prioritize and multi-task successfully in a deadline-intensive environment
  • Ability to learn quickly, self-teach, take initiative, and adapt easily to changes

Education and Experience

  • Bachelor's degree in Engineering or equivalent education and work experience
  • 5 years of progressively increasing experience in electro-mechanical assembly
  • At least 3 years of strong supervisory skills

Computer Skills

  • Proficient in Microsoft Office (Word, PowerPoint, Excel)

Physical Demands

This position requires the employee work in an air-conditioned warehouse environment where the employee will be requires to stand, walk, sit frequently. May be asked to lift up to 50 lbs.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

VFO is an EEO Employer.

Send resume to careers@vfogroup.com or fax to 727-803-8014.

Software Engineer - Accessibility Technology

Position Summary

The position of a Software Engineer – Accessibility Technology provides maintenance and enhancement of our screen reading and magnification engine in Windows.

The ideal candidate is a self-starter who is diligent and quality oriented while being able to meet target dates. You must be able to work independently, as well as collaboratively in a team-oriented environment.

Essential Functions

In the changing Windows environment and developing market place it is essential to provide a stable, performant, and exciting screen reading and magnification experience for users with vision impairments. In this position you will maintain, improve, and drive forward essential screen reading and/or magnification technologies.

Duties include:

  • Consults with Product Managers and software engineers to gather information about program intent, using that information to design and implement new product features
  • Writes product specifications based on consultations with manager and product managers
  • Creates software design based on specifications and consultation with manager, product managers, other programmers, and end users
  • Codifies necessary changes in high-level software to provide required functionality
  • Creates tests to find errors and confirm the software meets specifications
  • Analyzes code to find causes of errors and revises programs
  • Writes and maintains documentation of designs and changes to software
  • Reviews user and technical documentation written by others to confirm consistency with program operations
  • Reviews program for correction, enhancements, or system environment changes
  • Coordinates with other programmers about program revisions
  • Modifies and maintains software programs written by others
  • May lead software projects and small teams of software engineers

Position Qualifications

Competency Statement(s)

  • Analytical Skills - Ability to use thinking and reasoning to solve a problem
  • Communication - Ability to communicate effectively with others via email, Skype, phone and in-person
  • Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative
  • Detail Oriented - Ability to pay attention to the minute details of a project or task
  • Accountability - Ability to accept responsibility and account for his/her actions

Skills and Abilities

Education and Experience

  • Bachelor's degree in Computer Science, Computer Engineering or equivalent, and one or more years related experience and/or training

Programing Skills

  • Object Oriented Programming (OOP)
  • Visual C++
  • C#/.NET
  • Writing and debugging multithreaded code
  • Debugging and analyzing assembly code
  • HLSL and/or assembly language

Windows Knowledge

Strong understanding of the internal works of the Windows operating system Windows 7, 8 and 10 for the following components:

  • Windows SDK
  • COM interfaces
  • Application Document Object Models (DOM)
  • DirectX, DirectWrite, and/or Direct Composition
  • Windows 7 mirror driver, Windows Presentation Foundation (WPF), and/or Windows Desktop Window Manager

Send resume to careers@vfogroup.com or fax to 727-803-8014.

VFO Group Technical Support Representative

Remote Position to Cover the West Coast - Hours 9:30 AM-6:00 PM PST

VFO™ is the leading worldwide provider of assistive technology products, dedicated to improving the lives of individuals with visual impairments and learning disabilities. Our innovative technology is designed to promote independence, allowing blind and low vision users the same access to information as their sighted peers. Based in St. Petersburg, Florida, our team is passionate about what we do and committed to the communities that we serve.

Purpose

Provide timely, courteous and expert support to VFO Group's customers who need assistance with VFO's solutions for the blind and vision impaired customers including JAWS, ZoomText and other VFO software solutions, braille display hardware, and various hardware readers and magnifiers for low-vision users. Perform troubleshooting and triage by phone, email and remote access. Determine and implement corrective actions that may include training, online assistance, providing workarounds, and handling product updates or replacements as appropriate.

The successful candidate will be able to use a braille display to read braille content for all types of files and online information and will be able to use an industry leading screen reader to "read" all types of files and online information via audio output.

Responsibilities and Duties

  • Respond to user inquiries regarding installation, configuration and operation of VFO software and hardware products to resolve problems for VFO dealers, end-users and other customers
  • Maintain records of daily customer communication transactions, problems and remedial actions taken, or installation activities and enter all details in VFO call tracking system
  • Read technical manuals and other online resources, confer with users, and conduct product diagnostics to investigate or gain remote access to customer systems to resolve problems or to provide technical assistance and support by phone or other online access
  • Confer with staff, users, and management to obtain technical information and confirm recommended response and recovery actions
  • Develop materials and procedures, train users in the proper use of applications or hardware devices
  • Perform various tasks including:
    • Adjust firmware, OS, application software
    • Conduct product diagnostics to determine nature of problems
    • Install Firmware, OS, application software
    • Install hardware, software, or peripheral equipment
    • Take calls from customers and respond quickly to their questions or requests for problem resolution
    • Use computers to enter, access or retrieve data for call tracking, problem analysis, etc.
    • Use support call tracking software applications

Education/Experience

  • Associate or Bachelor Degree in Technical or related field
  • 3-5 years relevant experience
  • Must have excellent working knowledge of VFO products including: JAWS, ZoomText and other VFO software solutions, braille display hardware, and various hardware readers and magnifiers for low-vision users

Send resume to careers@vfogroup.com or fax to 727-803-8014.