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A Hardware Product Maintenance Agreement (PMA) is an annual contract that entitles the owner to receive unit repairs on a covered hardware product, including parts and labor, for 12 months. The customer pays only for shipping their unit to Freedom Scientific in Florida. The PMA service contract does not cover repairs resulting from the misuse or abuse of the covered unit. PMA prices and services vary per hardware unit. Please review the product specific pricing for more information or call Freedom Scientific at 1-800-444-4443.
An Annual Software Agreement (ASA) for the PAC Mate BX and QX is
an affordable way to stay current with the latest versions of
Freedom Scientific PAC
Mate software. ASA holders can download software upgrades to their
PAC Mate BX and QX units from our Web site at no charge during
the 12-month
agreement period. ASA holders also may request software upgrades on
CD-ROM for a small shipping charge. An ASA is specifically covers
Freedom Scientific
PAC Mate BX and QX software. It does not cover upgrades to any third
party software, including but not limited to Microsoft products that
are loaded on the PAC Mate. ASAs are not available for BNS and TNS
PAC Mate models.
ASAs for current shipping versions of PAC Mate
software
are available from FreedomScientific or your local authorized dealer.
U.S. customers only.
A Freedom Scientific Software Maintenance Agreement (SMA) is the
most economical way to keep current with
the latest versions
of Freedom
Scientific software. SMA holders receive two consecutive upgrades
on CD-ROM at up
to 50 percent off the regular upgrade price*. Additionally, they
can download the upgrade directly from our Web site. SMAs are
available
from Freedom Scientific or your local authorized dealer and are available
for currently shipping versions of software.
*Additional costs apply if an SMA is bought after the original software
purchase.
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