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Technical Support

Scanner Performance Page
OpenBook 4 (Ruby Edition)

The information pertaining to the scanners listed on this page are in reference to how they performed with OpenBook 4 (Ruby Edition). 

Scanners recently added:
HP ScanJet 4670  -  added 5/24/04
Visioneer OneTouch 9320 
-  added 5/24/04

Scanner Selection List: 
Acer Scanners
Canon Scanners
Epson Scanners
HP Scanners
Lexmark Scanners
Microtek Scanners

Plustek Scanners

Umax Scanners

Visioneer Scanners


Acer Scanners:

  • The Acer 1240UT does not scan very well in OpenBook 4.  It leaves off the right margin, speech during background scanning is choppy, and scanning with the Exact View turned on still fails to keep the exact view.
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Canon Scanners:

  • The Canon CanoScan N650U, N656U, N670U, N676U, N1220  and N1240 all work well with OpenBook 4.  However, the Canon's recalibration utility will automatically launch after every 80 pages scanned.  This will cause OpenBook 4 to lose focus.  Also, the contrast cannot be changed manually through OpenBook 4. 
  • The Canon CanoScan LiDE 30 and the LiDE 80 also work well with OpenBook 4.  However, manual contrast adjustments cannot be made through OpenBook 4.  Please note that these scanners cause OpenBook 6 to lose focus after every scan.
  • The Canon CanoScan D646U has a few drawbacks.  Priodic warm-up and calibration dialogs occur while the scanner is in use.  Also, the user cannot perform legal-sized scanning or manually change contrast.  In addition, the user can cancel a scan, but not before the scanning head finishes the entire process.  Sometimes canceling too soon will cause the scanning head to remain out of position.
  • The Canon CanoScan D1250U2F is a fairly slow scanner that displays a 'lamp adjustment' dialog on every single scan.  This interferes with Background scanning and canceling a scan.  However, under Windows XP, users may choose to install the optional WIA drivers.  When using these drivers, the lamp adjustment dialog does not display, allowing background scanning or scan canceling. However, even if a scan is canceled, the scanner must still complete the scanning process before you can scan again.  Also, the user cannot change the contrast manually.
  • The FB 630Ui is a fast, compact USB scanner. Manual contrast adjustment is not currently supported in OpenBook 4 with this scanner.   Scanned documents will be out of focus unless they are pressed firmly against the glass, so some books may present a problem for this scanner.
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Epson Scanners:

  • The Perfection 1650, 1660, 2450, and 3200 work well with OpenBook 4.  However, when you cancel a scan, these scanners may still try to complete the physical scanning process, but no pages are scanned or recognized.  Also, legal sized scanning cannot be performed.  When using the 1660, contrast cannot be changed through OpenBook.
  • The Perfection 1250 and 1670 also work well with OpenBook 4, but are very slow when scanning, taking approximately 50-60 seconds to scan a page. In Windows 2000, these scanners will not work if the user account does not have administrative privileges.  This has nothing to do with OpenBook, but rather the scanner itself.  Finally, when you cancel a scan, these scanners may attempt to complete the physical scanning routine, but no pages will be scanned or recognized.  
  • The Epson Perfection 1240U and 1640SU work well with OpenBook 4, as does the older Perfection 636U, and 1200U.  These scanners are also fairly fast.  One thing to keep in mind is that the Perfection 1640's optional ADF will not work with OpenBook 4.  
  • In all cases, the 'normal' and 'automatic' contrast settings work well, but these scanners do not permit manual contrast adjustment.
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HP Scanners:

  • The ScanJet 3570C, 4400C, 4470C, 4670, 5400C, 5470C, 5490C, 5550C, 5500C, 7400C, 7450C, and 7490C work with OpenBook 4. However, if a screen reader is currently active, it will detect the HP interface even though it is not visible on the screen.  If the user has a ScanJet 3570C, 5500C, 5550C, or 7490C an actual HP dialog will also be displayed on the screen.  This should only occur on the first scan. Any subsequent scans should not experience this behavior.  Also, focus is frequently lost when using these scanners, which forces the user to manually return the focus to OpenBook. This can interrupt reading while scanning in the background.  Also, when the user cancels scanning within OpenBook 4, this does not stop the scanning head from completing the process.  No pages will be recognized, but this will take a few extra seconds.  Finally, manual contrast adjustments cannot be made within OpenBook 4. The 7490C, 7450C, 5470C, 5550C, also allow legal sized scanning.
  • The ScanJet 6300 and 6350 work especially well with OpenBook 4.
  • The discontinued HP ScanJet 5200C, 6200C and 6250C work especially well with OpenBook 4.
  • Older ScanJet models, such as the IIp, IIc, IIcx, 3c, 3p, 4c, 4p, 5p, 5100c, 5200c and 6100c work well with OpenBook 4.  These scanners may have interface cards that are not compatible with Windows 98 or Windows 2000 Pro.
  • The ScanJet 3200C, 3300C, 3400C, 4100C, 4200C, 4300C, and 5300C do not work well with OpenBook 4.
  • HP single sheet scanners, such as the 4S and 5S, as well as combination machines which incorporate sheet-fed scanners, do not work well with OpenBook 4.
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Lexmark Scanners:

  • The Lexmark X3150, X215, X125, and X73 work fairly well with OpenBook, but there are a few details to keep in mind.
  • There is always a dialog box that displays in the foreground.  On some models, you can activate the Appearance button (if available) on the Lexmark scanning dialog box to hide this dialog box. In either case, pressing ALT+TAB to move back to OpenBook allows background scanning to work properly, even if the Lexmark dialog box still appears on the screen.
  • The built-in automatic document feeder (ADF) permits legal-sized scanning.  The flatbed, however, is only 11.7" long.
  • Contrast cannot be manually changed through OpenBook.
  • To cancel scanning, you must choose Cancel in the external Lexmark dialog box before choosing Cancel in the OpenBook scanning dialog box, otherwise the system could become unresponsive.
  • Background scanning may result in an endless scanning loop.
  • The average scan times for these scanners shortens significantly after switching the contrast to Normal.
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Microtek Scanners:

  • Microtek scanners do not support manual contrast adjustment in OpenBook 4.
  • The ScanMaker 3800 and 3740 also work well with OpenBook 4.  As stated above, contrast adjustments cannot be made through OpenBook 4.
  • The ScanMaker 4700, 4800, 4900 and 5700 work well with OpenBook 4.   Without an automatic document feeder (ADF) and only a 11.7 inch scanning area, legal-sized scanning is not possible.  The ScanMaker 4700 uses the exact same drivers as the 5700.  This was confirmed by Microtek and, although we did not test this scanner specifically at Freedom Scientific, the scanning results will be the same as the 5700.
  • The ScanMaker X12USL will work with OpenBook 4, but there are a few details to keep in mind.  The optional ADF will work with OpenBook 4, but paper jams are frequent, if loaded with multiple pages.  Other times, multiple pages will feed through on a single scan, resulting in loss of pages.  Under Windows 2000, during the first scan after OpenBook 4 is launched, a TWAIN dialog will display, prompting you to select between drivers.  This same dialog will also appear during the first scan after adjusting and applying contrast settings.
  • The ScanMaker X6EL, V6USL and V6UPL are noteworthy because they each have a long, 14 inch scanning surface.
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Mustek Scanners:

Plustek Scanners:

  • The Plustek U12B will work with OpenBook 4 but is a slow scanner, and background scanning may not function properly.  A driver download from the Plustek website is recommended to enable manual contrast adjustments.
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Umax Scanners:

Visioneer Scanners:

  • The Visioneer OneTouch 5300, 8100, 8600, 8650, and 8800 work very well.  To ensure scanning does not display any external dialogs, install OneTouch v2.0 drivers when using the 8600 or the 8650 models.
  • The Visioneer 9650USB scan well with OpenBook 4.  However, this scanner did not seem very durable.  After extensive scanning, this scanner periodically needed its power reset in order to continue scanning.  Also, you cannot adjust this scanner's contrast manually. In addition, when you cancel a scan, the scanner head may continue the process.
  • The Visioneer OneTouch 9320, 9000, 8920 and 8700 will scan in OpenBook 4, but an external TWAIN dialog displays during each scan.  This dialog causes OpenBook 4 to lose focus, but closes on its own after each scan is completed.  OpenBook then regains focus and continues functioning properly.  This dialog also affects reading when scanning in the background or when canceling a scan. In addition, you cannot manually adjust the contrast for this scanner through OpenBook 4. If WIA drivers are available (usually for Windows XP), they will keep the external dialog from appearing.
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