Online Customer Tracking System
Name:
Phone Number:
SSN1 SSN2 SSN3
E-Mail Address:
Order Number:
Account Number:
Ordered Products: FaceToFace™ deaf-blind communications solution Focus braille display FSReader™ DAISY player JAWS® screen reading software MAGic® screen magnification software MAGic® pro scripting edition ONYX™ Swing-arm camera OPAL™ portable video magnifier OpenBook™ scanning and reading software PAC Mate Omni™ accessible Pocket PC PAC Mate™ portable braille display SARA™ scanning and reading appliance TestTalker® test-taking software TOPAZ™ desktop video magnifier WYNN™ literacy software
Yes No
Action Taken: Sale Hardware Issue Software Issue Product Refund Replace Product
Notes: The customer changed a setting and was recording in fast forward. I showed him how to change the setting back, and showed him where to find related directions in the user's guide.
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