Windows 10 FAQs
Freedom Scientific Answers your Windows 10 Upgrade Questions
As we approach Microsoft’s much anticipated release of Windows 10, we know you have many questions about whether our products will work in that environment, whether you should upgrade, and what to expect if you do. Below are our answers to those and more questions. As always, you can contact our Technical Support department at 727-803-8600, or by email at email@example.com.
Will JAWS and MAGic work with Windows 10?
Yes. The latest versions of JAWS 16 and MAGic 13 available on our web site are compatible with Windows 10. These upgrades are free to anyone running earlier versions JAWS 16 or MAGic 13. See below for more details.
What version of JAWS and MAGic do I need to have for Windows 10?
You must be running the latest version of each of these products: JAWS 16 and MAGic 13. Any prior versions other than the latest compatible version must be uninstalled before you can upgrade to Windows 10, even if you are only running the latest compatible version.
To verify which specific build you are running, place focus on the JAWS or MAGic user interface, and use the following keystrokes. For JAWS, press INSERT+NUM PAD 8. For MAGic, press INSERT+NUM PAD 3
Is this an SMA upgrade for JAWS 16 or MAGic 13?
No. This is a free update available to anyone running JAWS 16 or MAGic 13. If you have update notifications turned on in JAWS or MAGic, you may have already downloaded and installed the latest software.
Should I upgrade to Windows 10?
That decision is up to you. However, if you do decide to upgrade your computer to the newest Windows operating system, keep in mind that Freedom Scientific has worked closely with Microsoft to ensure that the latest version of JAWS and MAGic will run on day one of the Windows 10 release.
Will upgrading to Windows 10 cause me to utilize one of my license keys?
No. Upgrading to Windows 10 will preserve your existing authorization and not utilize one of your licenses.
Is it better to upgrade JAWS or MAGic before or after upgrading to Windows 10?
When upgrading from Windows 8.1 to Windows 10, it is best to install the latest JAWS 16 and MAGic 13 releases before starting the Windows upgrade. Once the upgrade is complete, you can start and continue using your software just like before.
When upgrading from Windows 7 to Windows 10, download and save the latest JAWS 16 or MAGic 13 release before the upgrade, and then install it after upgrading to Windows 10.
What can I expect when upgrading to Windows 10?
If you have assistive technology software installed on your computer that is older than the latest versions of JAWS 16 and MAGic 13, Windows 10 will detect it and stop the upgrade. At that point, you must contact your software provider for more information.
We have created a free upgrade utility that will scan your computer for earlier versions of Freedom Scientific software and clean these components from your system. You can then restart the Windows 10 upgrade, and when finished, either run JAWS or MAGic, or reinstall your software (if upgrading from Windows 7) and continue using it the same way as before the upgrade.
What can I expect to be different in Windows 10?
See below for details.
Will all my current applications work the same in Windows 10?
For the most part, you should expect a very similar experience with your applications in Windows 10 as you did with Windows 7 or Windows 8.1. We cannot speak for other vendors, but Freedom Scientific engineers have been hard at work ensuring that you have a positive experience in Windows 10.
There are some known accessibility limitations as described by Microsoft. They recommend the following:
- Set your default web browser to Internet Explorer (or Firefox) for a more accessible web browsing experience (see instructions below)
- Install a 3rd party PDF reader like Adobe Reader, for a more accessible PDF reading experience
- Use the Outlook and Office desktop applications for a more accessible email and productivity experience
- If you have a secondary computer, consider upgrading that one first, to familiarize yourself with the Windows 10 experience
To change your default browser, do the following:
- Open Settings by typing "settings" into the Windows 10 Search box, or press WINDOWS Key+I.
- Enter Default programs.
- Choose Set your default programs.
- Select Internet Explorer from the list of programs.
- Select Set this program as the default, then select OK.
Will OpenBook work with Windows 10?
Yes. When upgrading from Windows 8.1 to Windows 10, you will still be able to run OpenBook 9 just like before. Simply install the Windows 10 update, and, when finished, launch and run OpenBook.
If upgrading from Windows 7, you must first uninstall OpenBook before you can upgrade to Windows 10. After upgrading from Windows 7 to Windows 10, you will have to reinstall OpenBook.
Will WYNN work with Windows 10?
Yes. When upgrading to Windows 10, you will still be able to run WYNN 7 just like before.