Flat Rate Repairs Items

A flat rate repair consists of returning a unit to the manufacturer's original specifications, repairing or replacing defective parts when necessary, and performing hardware or firmware modifications when required. The flat rate prices below do not include the cost of shipping the unit to Freedom Scientific or additional costs due to replacement of certain parts such as braille cells. You will be contacted if any repair is more than the flat rate price.

Unit Type Flat Rate Price
ACE FLAT RATE REPAIR $200.00
ALVA 40 FLAT RATE REPAIR $250.00
ALVA 80 FLAT RATE REPAIR $250.00
CLEAREADER FLAT RATE REPAIR $200.00
CLEARNOTE FLAT RATE REPAIR $185.00
COMPACT +, 4,5, TOUCH, MINI FLAT RATE REPAIR $120.00
FOCUS 14 FLAT RATE REPAIR $250.00
FOCUS 40 BLUE FLAT RATE REPAIR $399.00
FOCUS 40 FLAT RATE REPAIR $399.00
FOCUS 80 BLUE FLAT RATE REPAIR $473.00
FOCUS 80 FLAT RATE REPAIR $473.00
MULTIVIEW FLAT RATE REPAIR $250.00
ONYX FLAT RATE REPAIR $250.00
Onyx Portable & VersaMag Flat Rate Repair $375.00
PAC MATE 20 DISPLAY FLAT RATE REPAIR $184.00
PAC MATE 40 DISPLAY FLAT RATE REPAIR $184.00
PAC MATE BX FLAT RATE REPAIR $325.00
PAC MATE QX FLAT RATE REPAIR $325.00
PEARL FLAT RATE REPAIR $185.00
READER, SOLO, FLAT RATE REPAIR $200.00
RUBY FLAT RATE REPAIR $120.00
RUBY 7 FLAT RATE REPAIR $150.00
RUBY XL FLAT RATE REPAIR $150.00
Sapphire Flat Rate Repair $175.00
SARA FLAT RATE REPAIR $305.00
TOPAZ FLAT RATE REPAIR $250.00
Topaz PHD Flat Rate Repair $375.00
TRAVELLER, COMPACT 7 FLAT RATE REPAIR $150.00

You may click RMA Form to submit a request for a Return Materials Authorization (RMA).

Shipping costs varies based on size and weight of the packaged item as well as your location.