Bulletin Type: TSN Number: 14950

Date Posted: 02/24/2003

Product Name: TestTalker

Version: 1.0

Category: Scanning

Short Description:

Text shows up compacted and unreadable after scanning on HP5490C

Problem:

This problem is only reproducible when color scanning is checked on the Hewlett Packard Scanjet 5490C. The text may even show up with a dark background if you are using the Automatic Document Feeder.

Solution:

Uncheck color scanning and rescan.