Bulletin Type: TSN Number: 14845

Date Posted: 02/24/2003

Product Name: TestTalker

Version: 1.0

Category: Scanning

Short Description:

On certain scanners when scanning page upside down, not all text will show up in Print Preview

Problem:

If you place a page on the scanner upside down and then press scan, TestTalker will correctly rotate the page and display it on the screen. Everything appears normal until you try to print or preview the page. You will notice that about 1/4 of the text is missing at the bottom of the page. This also includes any controls you placed in this area. The problem is more commonly seen with scanners that have an Automatic Document Feeder.

Solution:

Rescan the document with the page right side up.